When an Invoice is processed, and the quantity ordered and the quantity shipped are not the same, the difference will appear on the back order report. The quantity ordered is the amount of stock items the customer or creditor has requested. The quantity shipped is the amount of goods actually supplied.

TurboCASH keeps a list of these Stock Items for Orders that could not be fulfilled. The details may be retrieved from TurboCASH in the Back Order list so as not to lose any orders that were not fulfilled.

To generate a Back-Order Report:
Click on the Reports - Stock - Back-Order menu option or press the and and and keys on your keyboard. The Back-Order Options screen will be displayed.

 

Select the following options:

Option	Description
Sequence	Select to list the Stock Items according to the Stock Codes, Stock Description, Stock Groups 1 and 2 (Reporting Groups 1 and 2). The description of Stock Group 1 or 2 you have entered on the Reporting Group Name field on the Stock tab on the Setup - System Parameters - Groups menu option may be reflected in this drop down list.
From Stock Code	Select the Stock Code in the search facility from which you wish to include in the report.
To	Select the Stock Code in the search facility to which you wish to include in the report.
New Page per Item	If this field is selected, each Item will be printed on a new page.
Print extra info	Select to view additional information for each selected stock item.
Add Unposted	By default this report will only list the documents (invoices, credit notes, purchase documents (goods received notes) and stock returned documents) which have already been updated or posted to the ledger. You may select this field if you need to include the data for the documents which have not been updated or posted to the ledger in this report.

Click on the button. The Back-order Stock Report will be sent to the medium, which you have selected in the Send Report To field.

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When you click on the button for any report, which contains transactions, etc. TurboCASH will check for unposted items and display the number of unposted Batches and Documents. You may select to view the details of the unposted Batches and Documents. This is an important facility as these batches contain transactions, which will not be included in your reports.