You may need to issue credit notes to correct any entries entered on a previous invoice sent to a debtor (customer). The credit note looks and contains the same information as on the invoice, and may differ in colour. The amounts or a portion thereof, must be accurately calculated and the portion of discount and VAT (if applicable) on the credit note must be clearly indicated.

Credit notes issued to correct or adjust sales invoices on credit, which is not your trading stock items should be entered in the Input - Batch Entry <F2> menu option. These credit notes may also be entered in the sales journal, but if you have many invoices, you may create a debtor allowances journal or credit note journal in the Setup - System Parameters - Batch Type menu option.

Before you can start to enter invoices, it is advisable to check that the entries (description of the service or goods received, pricing and discounts) are correct. If you have issued any orders, you should also check that the items received are received correctly before entering this invoice in your sales journal or sales returns journal.

---

Should a credit note need to be issued for trading stock items or service stock items for which an invoice was already issued, you need to create this credit note in the in the Input - Documents - Credit Notes menu option. In this case, TurboCASH will generate the printed source document, which you may hand or send to your debtor (customer).